FAQs
General Questions
1. What is non-destructive testing (NDT)?
Non-destructive testing (NDT) is a multi-disciplinary field that asses the integrity of materials, components, and/or assemblies without compromising their functionality. In other words, NDT does not destroy the subject being inspected.
2. What is remote visual inspection (RVI)?
Remote visual inspection (RVI) is a discipline within the NDT field in which a user relies on specialized vision tools, such as camera sensors and video borescopes, to inspect hard-to-reach or hazardous areas without dismantling equipment.
3. What is foreign object search and retrieval (FOSAR)?
Foreign object search and retrieval (FOSAR) is a discipline that combines RVI and purpose-built retrieval tools to locate foreign object debris (FOD) in a hard-to-reach or hazardous area. The FOD is located using a camera sensor or borescope, and then it is removed using a retrieval tool simultaneously or separately.
4. What industries can benefit from RVI/FOSAR tools?
RVI and FOSAR tools are commonly used in aerospace/aviation, automotive, welding & fabrication, energy, manufacturing, military, and aerial/ground/marine robotics industries for routine inspections, quality assurance, maintenance, and emergency FOD removal.
5. What types of RVI/FOSAR tools does InterTest provide?
InterTest provides video borescopes, FOSAR video borescopes, fiberscopes, cameras, camera systems, robotic inspection systems, weld inspection tools, articulating guide tubes, and custom-engineered solutions for almost any challenging inspection environment or application.
Product-Specific Questions
6. How do I choose the right RVI/FOSAR tool for my needs?
Choosing the right tool depends on your application, environment, and inspection requirements. InterTest experts will guide you through selecting the best solution for your specific use case. Contact us or call +1 908 496-8008 for a free 1-on-1 consultation today.
7. Can InterTest’s tools withstand high-temperature and/or hazardous environments?
Yes, InterTest offers many inspection tools designed to withstand extreme temperatures, corrosive environments, and other challenging conditions.
8. Can you customize inspection systems for unique applications?
Absolutely. InterTest specializes in designing custom-engineered inspection solutions tailored to meet specific customer needs.
9. Do your tools come with image/video recording capabilities?
Yes, most of our RVI tools feature high-quality HD imaging, with video recording and real-time display options for detailed documentation.
Technical Support and Training
10. Do you offer training for using your RVI tools?
Yes, certain custom-engineered solutions will include in-person training as quoted in the agreed-upon proposal. Additionally, most standard products have ample support documentation and operational videos that aid customers to effectively use and maintain your RVI tools.
11. What kind of technical support is available?
Intertest offers initial and ongoing technical support, including troubleshooting, maintenance advice, and replacement parts for all our products.
12. How can I calibrate my RVI tools?
Every RVI tool passes quality assurance testing and is calibrated before it is shipped to the customer. However, further calibration may be needed and the requirements depends on the RVI tool. InterTest provides detailed calibration guides in product manuals where applicable. If unsure on how to procede, contact us or call and services to ensure accurate and reliable operation.
Purchasing and Maintenance
13. How do I purchase your products?
You can contact our sales team through our website or phone to discuss your inspection requirements and get a quote.
14. Do you offer rentals for RVI equipment?
No, InterTest does not offer rental options for RVI tools.
15. What is the typical maintenance required for these tools?
Maintenance varies by product but often includes cleaning lenses, checking seals, updating software, and regular calibration to ensure optimal performance.
16. Do you offer warranties on your products?
Yes, most of our products come with manufacturer warranties. Please check specific product details for terms and conditions.
Miscellaneous
17. Can your tools be integrated with other systems I own?
Yes, some of Intertest’s RVI tools are original equipment manufacturer (OEM) components. Therefore, they can be easily integrated into your control systems, monitors, and robotic platforms. InterTest first discovers and understands your system and application and will advise on integration accordingly.
18. What is the typical lead time for custom-engineered solutions?
Lead times vary depending on project complexity and size, but they typically range from a few weeks to several months, depending on the complexity and size of the solution. Contact us or call +1 908 496-8008 to get started today.
19. Where can I find user manuals and technical documentation?
User manuals and technical documentation are available on the InterTest website found under the “Downloads” tabs on individual product webpages. You can also request these from our customer support team.